All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cloud Link ? Operational
PDK.IO management ? Operational
90 days ago
100.0 % uptime
Today
Touch to open ? Operational
90 days ago
100.0 % uptime
Today
Bluetooth Scans ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Slow loading of pages within the pdk.io application
Resolved - This issue has been resolved. Thank you for your patience.
Apr 23, 08:34 MDT
Monitoring - We have implemented a fix and are monitoring it's effect.
Apr 22, 23:31 MDT
Investigating - There has been a noticeable slowdown in page loading within the pdk.io web application, as well as in the Manage area of the ProdataKey app. Our engineering team is actively investigating the cause and working to deliver a fix as soon as possible.

Please note: Operation of your access control system, including the ability to remotely unlock doors via the ProdataKey app, remains unaffected. This issue only impacts system management through https://pdk.io.

Thank you for your patience as we work to resolve this issue.
Apr 22, 16:39 MDT
Apr 22, 2025
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Some PDK.IO users with the manager role get a blank screen when viewing a system
Resolved - All PDK.io users with the manager role should be functioning correctly.
Apr 16, 03:47 MDT
Monitoring - A fix has been put in place and we're monitoring the result.
Apr 15, 14:08 MDT
Investigating - Currently some PDK.IO users with the manager role see a blank white screen when navigating into a system. We are actively investigating this issue and anticipate it to be resolved soon. This issue doesn't affect credential submissions, card scans, rule execution or door operations.

Thank you for your patience, we anticipate to have this addressed soon.
Apr 15, 13:43 MDT
Apr 15, 2025
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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