All indicators show a successful resolution to this issue. Thank you for your patience.
Posted May 08, 2024 - 16:52 MDT
Monitoring
A fix has been rolled out and we are monitoring webhook operation.
Posted May 08, 2024 - 08:34 MDT
Investigating
It has been brought to our attention that there is a significant percentage of webhook subscriptions registered through the PDK.IO API that are not operating as expected. This also is affecting certain integrations utilizing webhook functionality such as Network Optix.
This issue does not affect credentialed access to facilities and does not affect PDK.IO management except for instances where webhooks are utilized.
Our engineering team is investigating this issue and are working on fix.